King’s Perfumes

FAQ

Frequently Asked Questions

How long does shipping take?: Standard shipping across Canada takes 5–8 business days. Expedited options are available at checkout.
Do you ship internationally?: Currently we ship within Canada only. International shipping is coming soon.
How do I track my order?: Once your order ships, you'll receive a tracking number by email. You can also check your order status from your account page.
Can I change or cancel my order?: Orders can be modified or cancelled within 2 hours of placement. After that, the order enters processing and cannot be changed. Please contact us immediately via WhatsApp if you need to make changes.

Are your fragrances authentic?: 100% yes. Every product we carry is genuine and sourced directly from authorized distributors. We do not sell counterfeits.
What is the difference between EDP and EDT?: Eau de Parfum (EDP) has a higher concentration of fragrance oil (15–20%) and lasts longer on skin. Eau de Toilette (EDT) has a lighter concentration (5–15%) and is ideal for daytime wear.
Do you offer samples or decants?: We're working on a sample programme — stay tuned! Follow us on Instagram for updates.

What is your return policy?: We accept returns on unopened, sealed products within 14 days of delivery. Please see our Returns & Refunds policy for full details.
What if my order arrives damaged?: Contact us within 48 hours of receiving your order with photos of the damage. We'll make it right.

How do I find my signature scent?: Check out our Fragrance Guide for expert tips on finding the perfect fragrance for your personality and lifestyle.
How should I store my fragrances?: Keep fragrances away from direct sunlight and heat. Store them in a cool, dark place — a drawer or cabinet is ideal. Avoid the bathroom, as humidity can degrade the scent.