Terms of Service

Effective Date: September 8, 2026

Welcome to our online store. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies, including our Refund & Return Policy and Shipping Policy.

1. About Our Store

Our online store sells fragrances, perfumes, and related products to customers in Canada.

We reserve the right to update our product selection, prices, availability, and these Terms of Service from time to time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, fragrance notes, sizes, prices, and other information displayed on our website are accurate.

However:

• Product colours and packaging may vary slightly from photographs.

• Packaging or product presentation may change from time to time due to manufacturer updates.

• Fragrance perception and longevity may vary between individuals and may be affected by skin type, weather, application method, and other factors.

• Product descriptions are provided for general informational purposes.

We do not guarantee that a fragrance will smell or perform exactly as expected by every customer.

3. Product Authenticity and Condition

Products offered for sale are represented according to the information available to us from our suppliers.

Unless otherwise stated, fragrances sold through our store are new and provided in their original packaging.

Customers should contact us before purchasing if they require additional information about a specific product.

4. Prices and Product Availability

All prices displayed on our website are in Canadian dollars (CAD) unless otherwise stated.

Prices and availability may change without notice.

We reserve the right to correct pricing, product information, or availability errors.

If an order has been placed using an incorrect price caused by an obvious error, we may contact the customer before processing the order or cancel the order and issue a full refund.

5. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

We reserve the right to accept or decline an order for reasonable reasons, including:

• Product availability;

• Pricing or listing errors;

• Suspected fraudulent activity;

• Payment issues; or

• Other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payments

Payment must be successfully processed before an order is shipped or made available for pickup.

We do not store complete payment card information on our own systems. Payment processing is handled through the payment provider available at checkout.

7. Shipping and Delivery

Orders are subject to our Shipping Policy.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the applicable carrier, delays caused by the carrier, weather, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control may occur.

8. Local Pickup and Delivery

Where available, customers may select local pickup or local delivery in Calgary.

Specific pickup and delivery conditions, fees, and service areas will be displayed at checkout or communicated to the customer.

Customers are responsible for providing accurate contact and delivery information.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Because fragrances are personal-use products, opened, sprayed, tested, or used fragrances are generally not eligible for return unless the product is defective, damaged, incorrect, or another exception applies under our Refund & Return Policy.

10. Customer Responsibilities

Customers agree to:

• Provide accurate billing and shipping information;

• Use the website lawfully;

• Not attempt to interfere with the operation or security of the website;

• Not use the website for fraudulent purposes; and

• Review product information before placing an order.

11. Intellectual Property

All content on this website, including our logo, branding, photographs, graphics, text, product descriptions, and other original materials, belongs to us or is used with permission.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our written permission.

12. Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, analytics providers, social media platforms, and other technology providers.

We are not responsible for interruptions or failures caused solely by third-party services, although we will make reasonable efforts to assist customers when appropriate.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms limits or excludes any rights or liability that cannot legally be limited or excluded under applicable law.

14. Force Majeure

We will not be responsible for delays or failure to perform our obligations when caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, labour disruptions, government actions, internet or system failures, or other unforeseen events.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on our website with the applicable effective date.

16. Governing Law

These Terms of Service are governed by the laws applicable in the Province of Alberta and Canada, as applicable.

17. Contact

If you have questions regarding these Terms of Service, please contact us through the contact information provided on our website.